PQA Team & Careers

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Meet the PQA Team

Meet the experts who lead PQA's work to improve medication safety and appropriate use through measure development, research, education, meetings and events that bring together the nation's leading quality-focused healthcare organizations.

Senior Leadership

Micah Cost, PharmD, MS, CAE, Chief Executive Officer

Lisa Hines, PharmD, CPHQ, Chief Quality and Innovation Officer

Richard Schmitz, MA, Chief Engagement Officer

Melissa Viscovich, CAE, IOM, Chief Operating Officer

Performance Measurement and Research

Lynn Pezzullo, RPh, CPEHR, CPHQ, Vice President, Quality Innovation

Melissa Castora-Binkley, PhD, Senior Director, Research

Carolyn Lockwood, RN, MSN, Senior Director, Performance Measurement

Ben Shirley, CPHQ,  Senior Director, Performance Measurement

Heather Gibson, MSPH, Director, Performance Measurement

Jenny Bingham, PharmD, BCACP, FAzPA, FNAP, Senior Research Associate

Kim Nguyen, MPH, Senior Manager, Performance Measurement

Razanne Oueini, PharmD, MSc, Senior Manager, Performance Measurement

Oliver Valdez, PharmD, MSPH, Senior Manager, Performance Measurement

Elizabeth Himes, MPH, Senior Program Manager, Quality Innovation Research Center

Noel Baham, MPH, Manager, Performance Measurement

Brianna DeWitty, MPH, Research Associate 

Carly Vogel, PhD, Research Associate

Engagement, Education and Convening

Loren Kirk, PharmD, CPHQ, CAE, IOM, Senior Director, Strategic Partnerships

Virginia Sweeter, CMP, Director, Convening

Amanda Ryan, PharmD, BCGP, CPHQ, Director, Education

Chris Kotschevar, PharmD, CPHQ, Director, Stakeholder Engagement

Rachel Cormier, MA, Senior Manager, Communications 

Freshta Rosario, Manager, Stakeholder Engagement

Melanie Lam, PharmD, Executive Fellow


Christina McCloskey, Senior Director, Human Resources & Administration

Mel Nelson, PharmD, CAE, PMP, CPHQ, Senior Director, Program & Information Management

Kathi Gollwitzer, Associate Director, Licensing

Kelsey Baughman, JD, Senior Manager, Contracts

Rachel Moriarity, MBA, Senior Accounting Manager


Work With Us 

 Education and Events Manager

Making an Impact on Quality Since 2006

Join the team that is advancing the quality of medication use and impacting more than 200 million patients. We are looking for experts to join the PQA team who are as committed to quality measure development, education, research and working with a diverse multi-stakeholder membership.

PQA values quality, relationships, expertise, influence, transparency, integrity and innovation. If your values and objectives align with those of PQA, but you don’t see your position listed here, let us know how you can contribute and how you stand out from the crowd!

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